Raised-panel steel
Carriage house
Modern flush
Full-view glass
LiftMaster openers
Chamberlain openersFull 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Get your free estimateThe Brock Garage Doors Fort Lauderdale Guarantee
When a garage door stops working in Fort Lauderdale, the repair either holds or it doesn’t. That’s the simple test we apply to every job we do. Our guarantee isn’t a marketing slogan. It’s a written commitment: if the repair fails within a full year, we come back and fix it at no charge. No arguments, no invoice, no “that part isn’t covered” runaround. You get a written price before any work begins, and that price is the price you pay when the job is done. That’s what Brock Garage Doors Fort Lauderdale stands behind, and we put it in writing on every single job.
What’s Covered
Our 365-Day Done Right Promise covers the work we perform. When we leave your home, you should know exactly what you paid for and what happens if something goes wrong. Here’s what every Fort Lauderdale repair includes:
- Workmanship, in writing, for 365 days. If a covered repair fails within one year of the service date, a Brock technician returns and corrects it at no charge.
- Written price before any work starts. The number you approve is the number on the invoice. If additional work is discovered mid-repair, you approve it in writing before anything else happens.
- Parts we install are handled correctly. If a part we supplied fails within the warranty window, we replace it and reinstall it at no charge. You don’t chase a manufacturer, we handle it.
- Clean site, every visit. We haul away old springs, cables, and parts we remove. Your garage floor looks the way it did before we arrived, minus the broken hardware.
- On-time arrival windows we actually keep. When you schedule with us, we give you a window and a live human to call if anything changes. No silent no-shows.
- Honest pricing on the parts we recommend. We won’t sell you a new opener when a gear kit fixes the problem. If a replacement is the better financial call, we’ll tell you why with numbers, not pressure.
Styles & brands we work with
Our Satisfaction Promise
If you’re not satisfied with the repair, tell us. That’s not a platitude, it’s a process with a name: The Garrison Standard. Our technicians work to a code that includes arrival windows, written pricing, a clean work area, and the one-year guarantee. If any part of that falls short, you don’t have to negotiate with a dispatcher or write a complaint to some distant corporate office. You call the same number you used to book the job, and because a live person answers calls 24 hours a day, seven days a week, including holidays, you’ll reach someone who can act.
Here’s how the fix works. You describe what’s wrong. We schedule a return visit at no charge. A background-checked, uniformed technician arrives, diagnoses the issue, and makes it right. If the failure is covered under the 365-day guarantee, the correction costs you nothing. If the issue is something outside the original repair scope, you get a written price before we touch anything, and the decision stays yours. Wade Mercer, Owner of Brock Garage Doors Fort Lauderdale, is accountable for every job the company completes. If something is not right, that’s a problem we want to know about.
See the difference
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AfterLicensed & Insured Backing
A guarantee is only as good as the company standing behind it. Brock Garage Doors Fort Lauderdale is a licensed and insured garage door repair company operating in Broward County. Why does that matter to you? Because licensing means we answer to the state for the work we perform, and insurance means you’re protected if something unexpected happens on your property. We don’t expect problems, but we carry the coverage anyway, because that’s what responsible contractors do.
Every technician who arrives at your door has passed a background check and wears a uniform. You know who you’re letting into your home before you open the door. That’s not just a convenience, that’s the groundwork of trust. And as an independently owned and operated location within the Garrison Partners network, we work to The Garrison Code – a set of operating standards covering arrival windows, written pricing, clean site practices, and the one-year workmanship guarantee. We’re a local Fort Lauderdale business with national accountability behind every job.
Frequently Asked Questions About Our Guarantee
Yes. Every repair we complete at Brock Garage Doors Fort Lauderdale includes a written guarantee. It’s not a verbal promise that evaporates after the truck leaves. You receive documentation stating that if the covered repair fails within one year, we return and correct it at no charge. Keep it with your records. If you ever need to use it, call (754) 354-7491 and we’ll schedule the return visit.
It means the specific work we performed and the parts we installed during the original service call. If that work fails within the 365-day window, it’s covered. If a different part of your garage door system breaks during that year, that’s a separate repair, and you’ll get a fresh written price before any work begins. We’re transparent about the distinction because surprises benefit nobody.
No. You receive a written price before any work starts. That’s the number on the invoice when the job is complete. If the technician discovers an additional issue during the repair, you’ll be shown a written price for the additional work and asked for approval before anything else is touched. You never pay for something you didn’t approve in writing. Call (754) 354-7491 if you have questions about how this works – a real person answers around the clock.
For the vast majority of garage door repairs in Fort Lauderdale, yes. That includes torsion springs, extension springs, cables, hinges, rollers, and opener gear kits across LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor systems. If a specific part needs to be ordered, we’ll tell you at the time of diagnosis and give you a clear timeline for completion.
You call us. A live person answers, including nights, weekends, and holidays. We’ll schedule the return visit and honor the guarantee. You won’t reach a voicemail tree or an answering service that takes a message for someone to return on Monday. The number is (754) 354-7491, and a human picks up.
Our guarantee covers the work performed at the address of record. If you’re in the process of selling a home in Fort Lauderdale and have documentation of recent garage door repairs, call us at (754) 354-7491 to discuss transferability. We’ll give you a straight answer without the fine-print shuffle.
Call (754) 354-7491. Describe what’s happening with your garage door. We’ll give you an honest assessment over the phone and schedule a service visit with an arrival window. The technician diagnoses the issue, hands you a written price, and you decide whether to proceed. If you choose to wait, you owe nothing for the visit. Estimates are free, and the price you approve is the price you pay.
Written by Wade Mercer, Owner at Brock Garage Doors Fort Lauderdale, serving Fort Lauderdale and surrounding Broward County communities.